Wonderland Homes is proud to have received the 2021 Avid Ratings Benchmark Award. This award recognizes any US or Canadian builder scoring among the top 25% of Avid’s nationwide databases on the New Home Move-In Experience survey, taken from the first 90 days of homeownership.
Additionally, the Avid Service Awards honor employees who receive exemplary customer satisfaction scores amongst the thousands of employees rated. The Avid Service Awards are widely considered to be the premier awards for homebuilding professionals. We are excited to announce that our own Dave Brunett, Sales Counselor at our Montaine community, was honored for his commitment to providing an exceptional customer experience. Dave’s passion for helping his clients achieve the dream of homeownership, his exceptional character, and his willingness to go above and beyond earned him this distinct honor.
The winners of the Avid Service Awards are selected according to customer satisfaction scores directly tied to performance on the AvidCX survey, provided they had a representative sample of more than 12 completed surveys over a 12-month period. The results were based on surveys taken by customers who closed on new homes between January and December. Employees selected have scored in the top 5% in customer satisfaction nationwide.